Welcome to Tax Prodigy Pro LLC ("Company", "we", "us", or "our"). By accessing or using our services, you agree to be bound by these Terms and Conditions. Please read them carefully.
1. Acceptance of Terms
By accessing and using our website and services, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use our services.
2. Age Restriction
You must be at least 18 years of age to use our services. By using our services, you represent and warrant that you are 18 years of age or older. We do not knowingly collect information from or provide services to individuals under the age of 18.
3. SMS/Text Messaging Terms
3.1 Description of SMS Use Cases
By providing your phone number and opting in to receive text messages from us, you consent to receive SMS messages for the following purposes:
Appointment Reminders: Notifications about scheduled tax consultations, meetings, and filing deadlines
Document Requests: Reminders to submit required tax documents and forms
Account Notifications: Important updates about your tax account, filing status, and service changes
Tax Deadline Alerts: Reminders about federal and state tax filing deadlines, extension dates, and payment due dates
Service Updates: Information about tax law changes, new services, and seasonal tax preparation availability
Customer Service: Responses to your inquiries and customer support communications
Marketing Communications: Promotional offers, special deals, and service announcements (optional)
Message frequency varies based on your interaction with our services and tax season. You may receive up to 10 messages per month during peak tax season (January-April) and fewer messages during off-season.
3.2 Opt-Out Instructions
You can opt-out of receiving SMS messages at any time:
Reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message to unsubscribe
After texting STOP, you will receive one final confirmation message
To rejoin, text START or YES to the same number
For help or assistance, text HELP to receive customer support information
3.3 Message and Data Rates
Message and data rates may apply. Standard text messaging rates from your mobile carrier will apply to all SMS messages sent and received. The number of messages you receive will vary based on your use of our services. Please contact your mobile carrier for details about your specific plan and any charges that may apply.
3.4 Carrier Liability Disclaimer
Carriers are not liable for delayed or undelivered messages. We and our mobile service providers are not responsible for any delays in the receipt of, or failures to receive, SMS messages. Delivery of SMS messages is subject to effective transmission from your mobile service provider and compatibility of your mobile device. Mobile carriers, including but not limited to T-Mobile, AT&T, Verizon, Sprint, and others, are not liable for delayed or undelivered messages.
Supported carriers include (but are not limited to): AT&T, T-Mobile, Verizon Wireless, Sprint, Boost, Cricket, MetroPCS, U.S. Cellular, Virgin Mobile, and others. Coverage and service may vary by carrier.
4. Customer Support Contact
If you have any questions, concerns, or need assistance with our services or these Terms and Conditions, please contact us:
Email: [email protected]
Phone: (210) 983-0773
Business Hours: Monday - Friday, 9:00 AM - 5:00 PM EST
Mailing Address: 3626 N Hall St, Ste 610
5. Privacy Policy
Your privacy is important to us. Our collection, use, and disclosure of your personal information, including phone numbers and message content, is governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information.
6. Use of Services
You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:
Use our services in any way that violates any applicable federal, state, local, or international law
Send or transmit any unsolicited or unauthorized advertising, promotional materials, spam, or any other form of solicitation
Impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity
Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the services.
7. Intellectual Property
All content, features, and functionality of our services, including but not limited to text, graphics, logos, images, and software, are the exclusive property of Tax Prodigy Pro LLC and are protected by copyright, trademark, and other intellectual property laws.
8. Limitation of Liability
To the fullest extent permitted by applicable law, Tax Prodigy Pro LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:
Your access to or use of or inability to access or use the services
Any conduct or content of any third party on the services
Unauthorized access, use, or alteration of your transmissions or content
9. Modifications to Terms
We reserve the right to modify these Terms and Conditions at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of our services after any modifications indicates your acceptance of the updated Terms.
10. Termination
We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including but not limited to a breach of these Terms and Conditions.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States and the State in which Tax Prodigy Pro LLC operates, without regard to its conflict of law provisions.
12. Dispute Resolution
Any disputes arising out of or relating to these Terms or our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive or other equitable relief in any court of competent jurisdiction.
13. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.
14. Entire Agreement
These Terms and Conditions, together with our Privacy Policy, constitute the entire agreement between you and Tax Prodigy Pro LLC regarding the use of our services.
15. Contact Information
For questions about these Terms and Conditions, please contact us at: